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John
Signed up for a pay monthly sim. Unlimited texts and calls. 2 GB of data. The guys in the store told me it is one GB of data but they would change it to 2 . But 2 weeks later I get a message from vodafine saying that I only have 250 MB of my monthly 1 GB of data left. Contacted customer services etc. They basically are dismissing what I tell them and is written and signed on my order forms by the store reps. I'm over 100 miles from the store when not at work. I work 6am to 6 pm. Yet this is a Vodafone cock up. They don't care or put the effort in to rectify root cause of the problem. Will cancel and advise all to stay well clear of Vodafone. ..for life!!!!
7 years ago
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Vodafone has a 1.2 average rating from 2,003 reviews

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