Since being with Vodafone for just under two years. I've had problem after problem. First when I got my phone. I asked for phone insurance, while on the phone they said it was sorted. So I was happy about that till a month later when they had taken my phone bill and I noticed that they hadn't taken the money for it. I rang them up and apparently i couldn't get phone insurance now because I have had the phone for a month. Also when I sorted my contract out. I asked for a 32gb memory card. They had taken the money out for that but I got no memory. It had taken me 4 months till I eventually got my money back. Recently not having internet at home I got an extra data bundle in the middle of April and cancelled it just before my renewal on my contract. Looked at my Vodafone app they have charged me £81.50. I have a look into it and they have charged me for May's data bundle and put it on to April's bill. I'm not to sure whether that's properly sorted till after the bank holiday weekend. I also noticed today looking at my Vodafone app, that Vodafone have put my phone bundle up to £35.00. When I should only be paying £29.00. I have asked Vodafone customer service about it and they have no clue why that is, very helpful customer services cheers Vodafone. My brothers been with Vodafone for 10 years this year. He found a deal with a different company. He rang Vodafone up saying I have found this deal. Just wondering if they could do anything different for him as he's a valued customer. They told a loyal customer of 10 years they couldn't do anything for him. So Vodafone are happy to try and get the customers in. They just don't care about keeping there loyal customers. I WOULDN'T RECOMMEND VODAFONE TO ANYONE I KNOW.