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Anonymous
Appauling customer service. Debited random amounts from my account. On calling customer services (overseas call centre), repeatedly told that they couldn't find my account - despite providing the mobile number and account number on the bill in front of me, and insisting that I had taken out the contract through a third party (despite doing so in a Vodafone store). On speaking to a 'floorwalker' in this call centre, I was given a number for the department that I supposedly needed to speak to. On calling the number - it for 'daisy communications', and is a number that is no longer in use. A complete and utter farce.
7 years ago
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Vodafone has a 1.2 average rating from 2,003 reviews

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Alice, Customer Support

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