Disgusting company! Rang them to sort an issue with my phone randomly dropping calls on me regardless of where I was. They did look into it after I spent hours and hours on the phone but never actually fixed the problem. It was even escalated to their customer relations who are even more useless than their customer service where I was accused of being a liar!!!! I began to stop paying my bills until they fixed the issue telling them that once the issue was sorted I was more than happy to pay the amount owing. Vodafone decided it was a better idea to cut off my contract and charge me cancellation which I refused to pay. Now two years later after them telling me, after a complaint I made, that the debt was written off and not sold to a debt collection agency it has now been put on my credit file as a default after they sold it to a debt collection agency!!! My credit rating now a mess because of this company and their lies! I was a loyal Vodafone customer for years but would never again touch these conmen for a contract. They completely refuse to rectify the issue and any time I speak to them they simply say there is nothing owing even though this mark still remains on my credit file from this company!