where can I begin...crap crap crap don't ever sign with them! they try to steal me money in cutting my internet off because i made calls to Africa??( i was not even home during that period and I'm not black) and my balance was overdue. I don't even have a home phone!! i called the costumer service 4 times who asked me on and on again when i was going to pay my bill without trying to resolve my problem.hard to understand their northen accents and the women were really rude. the line was cut off 4 times, they didn't even call me back so i had to go through the recorded female voice again that don't undestand a word I say. the music on hold makes your ears bleed and they ask you security questions everytime you call even if you called seconds ago. is so damn hard to get one person on a case instead of spreading it to a unqualified team?! Ispent all afternoon on the phone to resolve nothing.plus the indian guy who installed my broadband was not friendly and a misogynist.AVOID.