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Anonymous
STILL NOT ACTIVATED DUE TO HARRASMENT BY VODAFONE STAFF JAIL ROAD Complaint no. 326619296 Docket no. 327167216 STILL NOT ACTIVATED DUE TO HARRASMENT BY VODAFONE STAFF JAIL ROAD Gurdaspur 143521 punjab India I spoke today with nodal officers and as i’ve been told by them to visit the Vodafone store at jail road Gurdaspur 143521. I visited the store and as they told me to meet the Neeraj Beri for solving my problem, but the employee told that he has been transferred from this store,he just lie to me deliberately and when I again made a call to nodal officer then he again refuse to talk with officer but there mr. Singh spoke with nodal officer, he told him that Neeraj Bery is not transferred but he is away somwhere right now. All i just wanted to tell you sir/madam the whole staff is frustrating me under the influence of Ms SUKHJINDER KAUR. She again talked to me very rudely. I’m very disappointed by her behaviour. You or your Vodafone company can hav look of CCTV FOOTAGE. Is Vodafone just appoint manner less persons who don’t know how to deal with customers. Finally they give me prepaid SIM card but with no activation, the employee mr. Singh told me that it would be activate by the evening, but in the evening when I spoke with customer care executive, they said there is not any prepaid activation request from Vodafone store. I have paid 45rs. bill for postpaid sim that has been deactivated already today. But still not getting prepaid sim. Is this fair enough? We all know it’s not a big deal for them or Vodafone company to change postpaid to prepaid SIM card. All i want to tell you and your officers that I’m getting very frustrated by your employees. They are just irritating me intentionally. Should I go to consumer court for this kind of tiny matter madam.
6 years ago
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