Worst network in history. Dodgy AVOID AVOID. Is almost impossible to cancel and for them not to bill you at least another few months. The first time I decided to change from them. I rung up. A month or 2 later they got in touch said I owed £125. As the cancellation on phone didn't go through and I should write a letter to cancel. So my partner paid. A few year later was stuck so went back to them.... They overcharging for data after about a year. Bill was nearly double each month. In the end I had to give up and get another sum while still paying for last few months of contract. Then it came to cancel due to last experience and failing hearing I sent a letter to cancel in February. Took them to apirl to contact me on my new EE number.... Said I had to ring them.. I can't. So try live chat for advice. Was given email for disabled and never hear back from them. Letter was sent saying I owe £152! Daughter rung up told her had to be paid plus bill for apirl since still wasn't cancelled. Finding it impossible to cancel any way but via phone when can't hear and they know this. Unreal greedy corporate scum bags