Where do I start. They breached data privacy and the newly formed GDPR releasing all of your private and personal information to anyone they please. They refuse your rights as a customer and on several occasions they stated that I have no rights! Their management team is worse than their employees. A pack of monkeys could do a better job at communicating and they can't even talk! They refused to allow me to speak to a manager on several occasions and refused my rights. They will not document anything on your notes that put themselves in a bad light. They admit liability and the fact that they have broken the law but refuse to rectify the problem. Do not trust this company with your money or information unless you want everyone knowing everything about you. They are unable to listen to any of the phone calls even though they are recorded. I currently have a case open with the ICO about their breach of data and I am pursuing it as I feel they should not be trusted with anyones information. DO NOT GIVE THEM YOUR MONEY OR TIME OF DAY.