Vodafone couldn't even tell Carphone Warehouse the correct additions to their packages, I was promised free Spotify, however, Vodafone told me this wasn't the case, regardless of what Carphone Warehouse had been informed by them so I quickly cancelled my contract with them within a week (well within the 2 week cooling off period). They went on to tell me I owed them £3 for long text messages I'd sent, (i don't recall sending these messages but didn't think much about £3) I then, months down the line, received an email telling I owed them £33 or they would take action, on the sam I'd received a letter from the debt collectors as they'd advised them to send me a letter. I phoned Vodafone up and felt very pressured to pay the £33. They told me I hadn't cancelled until mid April, which was completely incorrect. Therefor, I had to pay for nearly a months worth of the contract which I used for only a week.