First of all I wouldn't even give this company 1 star but was unable to leave a review without a rating. Secondly, under no circumstances would I ever use Vodafone again. After canceling my contact they continued to bill me for several months. I rang regarding this they assured me it had been sorted out and no balance was due and advised me to cancel the direct debit which I did. Several months later I had a letter saying I owed them money as they had continued to try and take the monthly payment. I rang again and explained the situation. If you have ever tried to contact Vodafone by phone you will know what a nightmare this simple task is. Actually getting to speak to anyone in the first place is a complete nightmare: option after option to press on the phone and then speaking to a recording to tell them what your call is about only to be told they haven't understood you and you end up going in circles. Once through to them it is a game of being passed from one person to another, all of them clueless! After about 2 hours on the phone I was told this time the issue had definitely been sorted and I did not owe them any money. Three months later and I have had a letter for a debit collection agency collecting an outstanding debt from Vodafone. Been through the usual 2 hours of what is, basically, a joke on the phone trying to sort the matter out only to be told I have to deal with the debt collection company now - who by the way have been very helpful and quick to respond. Vodafone are the most unprofessional company I have ever dealt with and quite honestly a joke. They are, in my opinion, crooked as well. Don't use this company unless you want to be extorted.