Absolutely shocking service, after they laid on a £2500 bill on me they expected me to pay 600 a month, as a normal working citizen on minimum wage how can they expect me to pay that? I tried to explain I have other bills to pay they would NOT negotiate. I now have to pay £400 per month minimum towards this bill. I had no idea vodaphone stopped my free internet which made up this amount of money worth of debt, no emails was sent no letters was sent nothing to let me know. I am now in a very unstable situation with money because of vodaphone. AVOID AT ALL COSTS! DO NOT USE THESE! Customer service is shocking! How these get away with this is unbelievable