It's getting worst everytime I call them, I did mention them about my delays and asked to help out, which they said fine. When I went to do it in the shop they did accept it and then I again had to call them, said will send a envelope within 3 to 5 days on 7 sept 2018 since then I called them 20th, 25th sept and then on 9th oct but nothing changed. They are getting more pricy and don't know what they are selling. Person has to struggles after getting a product from them. Not only that no other company has the phone blocked for more than 5 minutes once you put the sim and register it's only vodafone who has 30 days and the return ploicy is horrible. Not to mention the frustration when you have to hold the call to speak to the customer service team and then they come back to you saying it's your fault even after being a customer of tbe company since 2002.