I've been with Vodafone for years now and I'm beginning to understand why there are so many of it's customers are disgusted with this company particularly their customer service. I tried to give them the 30-day cancellation notice as I was approaching the end of my tablet contract which should be the 24th of October wherein I'll be on a long day shift at work. And because I have some free time, I phoned them on the 22nd. Then they told me that I should call back to cancel the contract on the 24th itself because they have to charge me an early termination fee if I decide to give them notice on the 22nd!!!! What a twat! btw, I've something similar with Three network and they're ok with giving notice 2-3 days earlier than it should be. I eventually gave my cancellation notice and after a few days they sent me an email saying if I call their retentions no., I can get a 40% discount from a mobile broadband contract (which covers tablet contracts). I tried to phone the no. and quoted the email I received and I asked for a quote for a tablet contract. I told the retentions guy named TOM to give me quote for the ipad 2018 that was released in april 2018. TOM said the tablet that I want is not included with the discount email that I was talking about because it was a new model device! clearly it didn't say on the email that the offer is only good for old model devices. I learned that the device included with the discount email is the ipad air 2 which is by the way not being offered anymore by apple. And the climax is..... I still have to pay a little under £50 for 24 months and I'll also shell out for an upfront cost! This company is a big joke especially their rude customer service people. Good luck to those who are still interested to spend their hard earned money with these guys.