Vodaphone could not care less about you ever. As a very long term customer, I found myself on the phone to renew my 12 Month Sim only contract. It’s at this point I found out that i had an old sim contract for mobile broadband that had been running since 2011. Now as we all know you have to cancel this or the costs just keep on rolling, so after a short period of time I cancelled this line. but buyer beware Vodaphone did not cancel this agreement and I found out over the period of 7 years I have paid Vodaphone without being aware hundreds of pounds, This is now going to be a legal fight to get back this money, from a company that does not care about you as a customer. Their customer services are pointless , failing to cancel contracts or provide the most basic information, even when this breaks the telecommunications code of conduct. Also complaining to the CEO who has minions answering complaints from his office that actually do nothing but affirm their stance on the matter. Learn the word deadlock this is the name of the letter Vodaphone will have to send you when all your endeavours fail. Just before you enter any agreement with Vodaphone think of the worst pain you have ever experienced then x it by at least 10 and you will have an idea of how you will feel being a Vodaphone customer.