I WARN anyone that consider using vodafone as a telecommunications provider do your research first e.g https://www.telegraph.co.uk/news/2017/10/19/great-mobile-phone-rip-off-millions-still-billed-handsets-have/ https://www.bbc.co.uk/news/business-37772118 https://uk.trustpilot.com/review/www.vodafone.co.uk Vodafone are the worst company I have ever ever dealt with in my life. I raised a complaint over the mis-selling of a service over 2 year ago and it is still outstanding i was forced to take the complaint further with the ombudsmen due to their once again short fall in customer service and the fact that they could not be bothered to acknowledge either of the 4 complaint letters sent to them. After the ombudsmen dealing with the complaint and closing the case down vodafone were to get in contact with me with a remedy within 28 to resolve the matter. This was not the case and i did not received any correspondence e.g telephone, email, letter, nothing. To my knowledge this has been settled. I have been left 2 years down the line with black listing against my name, my life ruined for 6 years, nothing but stress and worry due to the fact i cannot obtain credit and have the luxury id like to have because of this THIEVING, SCAMMING,AWFUL,SELFISH COMPANY. I WOULD NEVER IN MY LIFE DEAL WITH THEM AGAIN IF SOMEONE PAID ME OR PAID MY SERVICES FOR ME. Their customer service is absolutely appalling when i realized myself after 2 years that this has been put against my name i contacted them to solve the matter and i was told nothing but false information by each CSA i spoke to they could not even tell me who the 'debt' so they call it has been passed to because they didnt even know themselves. @Vodacom @VodafoneUK @Vodacom @VodafoneUK @VodafoneIN @VodafoneIN