DON'T DO IT . Cannot and would not recommend Vodafone to anyone. All the time I was with them I was getting unsolicited sales calls as many as 15 a day. some as early as 2 in the morning none with my new supplier. All the time you pay, you won't hear from them but god help you when you try to cancel. I was a customer for ten+ years. But, when I tried to take my custom elsewhere the problems really started. They will charge you a further month beyond the last time you use your phone , if you refuse to pay they will make the account live again and run your bill higher, then charge you £5 late payment charge, then call in debt agency (ardent) who will threaten you with a further 15% charge plus £100 to forward it to debt recovery. when I said I wanted to take my old number with me to a new supplier they couldn't or wouldn't issue me with a pac number. Apparently I had a golden account (a special number, valued customer) see what they sell for on ebay. I am absolutely appalled by their treatment. They will give you the run around telling you to go into their branch who will thrust their phone at you and tell you to phone customers services, just as you were previously. Every phone call they keep you on hold for around 20 mins waiting for someone to talk to. Even if you succumb to their robbery and pay their bill, they will not confirm in writing that there is nothing outstanding and I wait with baited breath to see if a debt new letter arrives in 2 months time.
5 years ago
Vodafone has a
1.2
average rating
from
2,003
reviews
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