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Anonymous
ANY LEGAL ADVICE TO SUE VODAFONE FOR THIS CASE OR MEDIA ATTENTION!! I was with EE and decided to move to Vodafone. I got a PAC code from EE and shared with Vodafone to transfer my EE number to Vodafone SIM on 15 March 2019. The number is important/key for me not only for my family comms but also for my business as well. Usually transferring number from one network to another takes around 24 to 48 hours as per my previous experience. From 15 March 2019 to date Vodafone has not successfully transferred my EE number to their network. I am hanging in the balance, I left EE and didn’t join Vodafone!!!! The Vodafone SIM card is “OUT OF SERVICE” until to date. I am working full time and I spent around 1-2 hours each day talking to Vodafone. I speak to one department and they put me on hold and pass to me another department – they promise every time that my number is going to be active in the coming 24 hours since 15 March 2019 to date, but that is always bare lie and a way to shut me off!!! I asked couple of times, send me an email confirming that my number will work in the coming 24 hours and they refused. The customers services and the technical team are very rough and rude!!!! While I am in this situation and frustrated, they are not helpful at all. They keep telling me just wait while no progress is taking place!!! They are holding me as hostage, and they are not doing anything – I can’t communicate families, friends and business partners…. This is causing too much problems to my business as I am missing many important/key calls. I asked them to give me a PAC code so I can leave and go back to my EE and they refused it, they said we can’t do until we activate your number and no body know when the VODAFONE SIM CARD will be active…………. they can’t even confirm!!!! I called the complain department and they are just saying wait….!!!!! I would appreciate any help for where I can get legal advice to hold their wicked intentions into account! If any please share with me, I will do whatever it takes to make sure that they don’t go away unaccounted for frustrations and problems they cause to me personally and my business. If you from the media or know anybody from the media and want to cover my case please feel free to reach me, if you are legal expert or know any legal help for my case please welcome!!! I think it is the right time to join efforts to showcase VODAFONE FRUSTRATIONS to the public to avoid in the future!!
5 years ago
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