The only reasonably good thing with Vodafone is their mobile network coverage. Attempted to leave them a couple of years ago and was offered additional data which I was led to believe was until I decided to change providers, actually it wasn't - the deal lasted three months. Have just decided to leave them again and spent the best part of 15 minutes on live chat, talking to a very persistent retentions advisor. Now I know that their function is to deter customers from leaving, but this particular woman overstepped the mark and did everything she could to avoid giving me a PAC code. She offered me a deal which fell far short of what my broadband and TV provider was offering and when I told her that her response was "well you haven't told me what that deal is" Yeh - like I would! Roll on July when one can text to request a PAC code, then these parasites will be out of a job.