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Goose Girl
Bad Luck for anyone living in the DT2 area of Dorset. Our mobiles have to be exactly that as you now have to drive to another area or wander around with your phone waving in the air to get a signal which cuts out just as you connect to your call. The Vodafone mast has been off now for almost 3 weeks - no attempt being made to fix this despite loads of calls and complaints ; they will discuss the problem while you're on the line but the service team just read off their screen and say 'we are sorry for the inconvenience and their network team are working on it, and give you another date in a week's time when it will be fixed. If anyone phones in a complaint - and please do - ask for compensation - they will agree to refund you for loss of service, even if it's not much if lots of people do it, it will cost them in the end. And we might even get a phone service back before our contracts expire.........
5 years ago
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Vodafone has a 1.2 average rating from 2,003 reviews

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