Hello Vodafone,
THANKS FOR YOUR BEST SERVICE. I have been with Vodafone for more than 9yrs. Now VODAFONE want me to leave their network.
Problems I faced so far.
1. I got TWO SIM only contracts. One number my wife will use and she'll e at home all the time and use wifi only. So we're receiving in coming missed call from India some unknown number for us and same time out going call to same number and end of the I need to pay the bill for out going call.
I complained couple of time but NO ONE cares about it and NO action has taken so far.
2. Last week added one more SIM only contract to my account and didn't even received the SIM card (forgot about activation) then called the brilliant VODAFONE customer care to cancel that SIM only contract and want to upgrade. Here I'm on the call literally 2hrs 30min but NO one attended the call to serve. WOW VODAFONE.
3. For the same SIM only contract, VODAFONE want to charge for 5 or 6 days (I believe I took the connection on 23rd or 24th Apr ) without activating the SIM , ohh I didn't even received the SIM card.
4. Very RUDE Customer service, one STAR rating too high for them. But I want to give a rating of NEGATIVE 1000000000000000.
5. So wasted my precious 2hrs 30min on call with Customer care (WOW) still NO response from them.
5 years ago
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