The customer service from vodafone me and my wife have received has been nothing short of diabolical. My wife wanted to end her contract early so enquired with Vodafon CS how much this would cost (in the region of £400 ish) abd then proceeded to pay that whilst also giving her notice of cancellation. we then received a bill 2 months later asking for another £140.00 as they claimed they were never aware of a cancellation. They refused to pull the tape of the earlier conversation that my wife had and hung up on her saying that she had to pay it end of or else. I cancelled my contract at the end of september and now in december I get a letter threatening me with debt collectors if i didnt pay them the outstanding balance on MY account of £0.00.