Hello I would just like to let you know that I will no longer be paying my bill for contract with Vodafone ever since I started my contract with you over 2 years ago I have had nothing but problems from you .. Evrything from being over charged and reserving bad service I have also had some great people that have helped me so much with these on going problems I have to be honest there but unfortunately the bad problems and service that I have reserved outweigh the good one by a long shot ... when I 1st got the phone I was being overcharged then I was being blocked and cut off and having to ring up and get it unblocked most weeks just to be told it’s a problem your end I have spent many wasted hours on the phone to your team to never have a problem fixed or helped I have spent hours on the phone to your team being promised all these different things to help me with my problems with my phone to then get passed on to somone else’s and be told what the last person said was all rubbish and that you cannot help me there are many more problems like this that have haunted me throughout the duration of my time with Vodafone and it has caused me endless stress and anxiety issues the latest issue have made me realise that this is no longer with the stress and anxiety .. I called you guys and requested some more data and the nice lady sorted that out for me she asked me how long I want the extra data plan on my contract for and I said just this one off month please and she reassured me that i would only be charged the one month that was great until a few days in and all the data was taken away so I had to spend more time on the phone sorting that out .. to then find out I have been charged again that is the last straw Vodafone I have been fair with you and you as a company have not returned the favour all or The time I had to call you back I had to take time out of my working day to sort them out it’s the only time I have to do it ... I am a very disappointed and let down customer and I will not be paying my lady bill .. I have already payed off both of the phones that I have on the account they belong to me now and I will not be paying the remaining bill for either of them as I think this is a fair compensation for the bad survive I have reserved ... for such a grate company you have not trained your staff well enough because no 2 staff member say the same thing they all contradict each other some are great I have to be fair this was my 1st contract and you gave me the worst time ... I will never return to Vodafone again and I will advise any one that is thinking of using you to think otherwise and go for anyone else and just keep there wits about them