The worst experience ever in Luton shop. The manager totally ignore you. Start conversation gives you a phone to call yourself customer service and gone.... no one looks after you. Spending 1,5 hr in the shop on the phone with customer service and staff ignoring you just passing phone over form one person to another. This is a joke. I have 2 mobile contracts with Vodafone and wanted to get home broadband which again service was rubbish. I've asked for a refund for engeeneer visit and no one could do it. They charged me within a second but no refund facility is available. Engeeneer visit rubbish, could not get broadband working for 4 days . Everyone lies to you and ignore you pretending they doing a job. Very disappointed with this visit, especially with manager service. Manager should be always on the floor helping staff and customers not hiding in the back office