this has to be the worst company i have ever dealt with. i have been a customer since they launched the trial of gigafast and was/is 1 of the first ever trialists. there was a few problems to strat with but now problems most months being cut off for no reason or system goes down or over billing. and now the fibre to my home is down again so far i am comming to the 3rd day on no internet at all. i was told they done a system update a week ago and any that loses connection WILL NOT GET IT BACK as there not sure how to repair this yet so no eta on it working again. (i have picture and phone call proof of this) when you do call them you have to wait atleast 45 mins for some1 to answer (usually the wrong person then on hold again) but im waiting upto 2 hrs at a time. my lights are run by alexa so cant turn them ones on at all. i have a 1000 meg line up and a 1000 meg line download and now running off my phones hotspot signal lmao. vodafone run as a 3rd rate company and i would like to say i aim to go to the press with this very shortly as enough is enough. also city fibre who supply there fibre to the home have been spoken to and they assured me and vodafone everything is ok there end and vodafone have also said it is all vodafones fault. please avoid this company at all costs. i will also be going to the local council as they are part venture in this with city fibre and vodafone.