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Marcia
Terrible service and i’ve hated every month of my 18 months with them so far. Cannot wait for my contract to end so I can get shot of them. Where do I start... Vodafone charges me nearly every single month for something they shouldn’t. Each time I spend at least 45 minutes on live chats trying to get money back that was stolen from me. I went away to Miami turned off my data and used the hotels wifi. Yet Vodafone still found a way of charging me £15. Another time I ran out of data and they automatically starting charging me for using data out of my allowance. I didn’t ask for this service to be added to my account in the first place. After spending ages on a live chat I was told that this function was switched off and that I should not be charged, only for it to happen again. And there’s soooo many more similar occurrences... I WANT OUT AND NEVER AGAIN!!!! O2 I’m sorry I ever left you but rest assured I’m coming back soon.
5 years ago
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Vodafone has a 1.2 average rating from 2,003 reviews

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