Currently on hold to your excuse of a customer service team. Overseas call centres with rude staff! who has so far given the wrong information several times, complained about my confusion because he has given, complained about the amount of time he has had to spend on the phone to me and now just told me he is putting me on hold because he is going round in circles. You can add this call that I am still sat on hold with to my existing SARs request which he has confirmed you have received. It should make for a piece of interesting evidence in my defence claim. If this is how you treat your business customers I suggest you have some serious retraining. Looking forward to receiving copies of my calls showing your abysmal customer service