Should have read the reviews before joining vodafone broadband... 4 days without internet. Started contacting Vodafone on Monday. So far I have made 13 calls - each on hold for between 40 minutes and 1hr 5 minutes... after 1hour 5 minutes you will get a message to say no ones available and they will cut you off. Raised 7 complaints- which vodafone day they will get back to you within 48 hours.. but haven’t. Also they have immediately over charged me by £19.50.. they’re good at that. So .. I’m paying more for nothing and I can’t do anything about it.. steer clear of Vodafone. As an aside.. I phoned their sales team to try and sort the issue because I couldn’t reach anyone else.. got through in 3 seconds, but they obviously weren’t interested in the problem because as far as they were concerned the sale was done - they’re happy taking the money!