Disgusting service from Vodafone. I have been a customer since 1995 and for the last 5/6 months they have been overcharging me on my home phone number I have with them. Basically, I pay for free calls service on my home phone number but they continue to charge me for individual calls. Adding approx. £100 per month to my bill in incorrect charges. When I raised it with them they agreed to refund. But the refund never came and I had to contact them again to get the refund. However, it still does not seem to be paid and on top of that they continue to charge me for calls on my next bill. I would NEVER recommend Vodafone and as my contracts expire (I have 4 mobile phone, a land line and broadband) I will be moving my business to alternate suppliers. So they have tried to sort my account out and in refunding me they now so I owe them £2.50 and wont process a phone claim. NEVER USE VODAFONE THEY ARE A DISGUSTING company