Stay away - this company is the worst broadband company I have ever had the misfortune of being involved with. I switched providers once my contract was finished and went through a trade transfer so the new company Plusnet asked for Vodafone’s permission to take over the line and therefore cancel their supply. Vodafone agreed to this everything was cancelled and paid for, so new broadband and home phone number. Then Vodafone kept sending out bills saying we owed them money for a service they were not providing us. In short called then 8 times and had to talk to them for over 6 hours - every time they apologise and say it is sorted but then it just happens again. Then they have the audacity to threaten a £99 fine for not returning their router, although it doesn’t say anything in their terms and conditions