Called Vodafone in November, gave 30 days notice to cancel my pay monthly contract as it had expired. They said final bill will be December. But what happened on the 8th of Jan? Another bill was generated, processed and paid. I had not used that sim since November. Vodafone have unlawfully taken money out of my account and customer support from Amit and others have been not helpful in fact they are lieing to me.# Update: 19/01/2020 still no refund yet. According to Gov UK am i entitled to claim interest of 8% per day for my refund to return. Update: 19/01/2020 Vodafone Customer Relations emailed me to say a refund has been initiated of £40.94. Update: 27/01/2020 compensation amount £15 was refunded but i am missing my actual amount payment of £25.94 to be refunded. Update: 27/01/2020 Vodafone advises me the refund will take 7 more working days. 1) Why do you provide false information to your customers? 2) Why should i have to wait extra time for my refund. If you staff did a job correctly they would refund me 7 working days after Jan 8th. I think Vodafone need to train their team!