vodafone customer service is the worst of any company ive dealt with. The staff have no clue on technical support and are rude. Making a complaint is a waste of time as complaints dept is also useless. So many online complaints about vodafone, one said why doesnt the ceo read these. The staff are unable to deal with the most basic questions, when you explain your grievences they close online chat instead of dealing with the complaint. On online chat i was told i would get a call back in 2 minutes, quarter of an hour later the phone rang and the advisor explained he was on another call. So they are dealing with one phone call, while typing to another customer, why? Vodafone is worth millions the staff are clearly not able to deal with 2 things at once. It really is awful service. Ive had no network coverage for days & nothing has been done. You cant even phone and speak to a human just a collection of recorded messages, so youre stuck with online chat & staff who couldnt care less. Time to leave vodafone.