AWFUL!!! AWFUL!!! The worst customer service I have experienced! I have been with Vodafone for the last few years. The customer service could even hang up the phone on you if they wish to. Clearly, there is no good management. When you ask the supervisor you will be told that there are no supervisors or the person will that he/ she is the supervisor or refuse to give you their detail. Trust me, you would not want to deal with the Vodafone customer service team. You will feel helpless. The customer service team doesn't care about customers. I strongly advise you NOT TO JOIN Vodafone if you are considering getting a new contract or upgrade. You better of getting you deal from somewhere else. In fact anywhere for that matter else. You will never get any worse than Vodafone.