Worst customer care I have ever come across. Stay away from them. I have been trying for over 2 weeks to get my sim ported from Vodafone to three. 1st time I rang I was informed there was an issue, it was fixed. Still didn’t work Rang back then Informed it was outside porting hours, it would be possible the next day Rang the next day they informed me it would take 2 days for my request to be processed Rang 2 days later again they said It was actually 5 days for the request to be processed. Rang again after 5 days without even checking with their porting team said it was a three issue. They would ring me back; they failed to do so. I contacted three. The agents were so helpful: they tried and failed to port my sim. Said Vodafone were blocking it. I re contacted Vodafone Who said I was entering my account as a pre pay when trying to port my sim. Informed the 50 times I had tried and failed to port my sim I never did that. Asked to try again. No luck Rang back. Someone was to ring me back. No one rang me back. Rang back again and found out when my contract was cancelled they upped my data charges without telling me so for the 2 weeks Trying to be rid of them I had accumulated €40 bill. It couldn’t be ported to three without paying. They are now holding my number hostage. I rang and asked to speak to a manager. Manager would contact me within 24 hours. (Friday) rang Monday afternoon when I still had not heard anything. Oh now it’s 48 hours waiting time. I’m still waiting to speak to a manager and I am NOT a happy customer. Absolutely shocking customer service every time I rang them