Absolutely disgusting company, with discracful morals and customers service. I will be actively promoting people to stay clear of Vodafone. Firstly they fined me £70 for a contract which I spent £9 a month for stepping over my minutes by 2h. My account type meant I couldn't even set up alerts or caps to prevent this, which breaches offcom regulations. Then a 12h set of calls where they insist they are owed money, with no perspective that I could have 6x more contracts for this fine. Clearly I left. Just to have the £17 discount they finally agreed to knock off the discracful fine chased up by CSScollect and state that legal action would occur. All because vodafone have an awful internal system and have total disregard for customers. Every dealing with this company has been a shambles.
4 years ago
Vodafone has a
1.2
average rating
from
2,003
reviews
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