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Suryakiran Gupta S
Pathetic, worst and very bad service.... I was using Airtel for last few years.... It was good. But recent there is some issues and I was thinking that if I move to Vodafone I will get better then what I was getting t Airtel. And the transmission was fast and with in couple of days I was able port to my vodafone. And from that day all of my bad days started, I was not even getting proper signal and there is no wifi calling. except a free member ship of 1 year at Amazon prime you won't get anything. I have created a request to vodafone saying that my network is not good and was in the impress that the will take care of this request but nothing happened... I had followed up again and again but nothing happened. Its been 2 months complete and few days back all of a sudden vodafone has suspended my connection with out any message, mail or a call intimation. I was not even know the reason why my services were stopped. And I have some how called to the customer care and got to know that there is some amount "rs.350/-" with the previous provided is pending to be paid. And I have been trying to pay that for last few weeks and since my mobile number has been moved to vodafone and it can't be found at airtel so, I was not able to pay that. And when I have called to the customer care they told once you pay clear that money with your previous service provider then with in 15 mins my services will be activated. And I had to go to the airtel store and pay the money... which I did in this COVID situation as well. But after sharing all the details it's been 4 days and till now my services are not activated. pros: I don't see anything good in vodafone cons: Alot 1. No proper network coverage even in cities like Bangalore. 2. you won't get the proper Mobile net speed. 3. Customer care team didn't even worry about any of your queries. And most of them are under knowledge. everytime they say concern team will check and they don't even know who was doing what. 4. you will get lots of false promises and no one even Team leads won't stand on their words. ................. After reading all this it is your decision to go with vodafone.
4 years ago
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Vodafone has a 1.2 average rating from 2,003 reviews

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