Just ordered a Mazzer Mini E Type A grinder. Not only does the item exceed expectations (which were high), but I can't say enough good about Voltage Coffee's quick communication and customer service. I had a question 15 minutes after I placed the online order and within 30 minutes I received a call back from one of their representatives who was extremely nice and helpful. This grinder was $400 less than it would cost new, it was listed as used /excellent condition. There's barely a noticeable scratch on the unit and there's not a speck of coffee grinds on the unit. It truly looks & functions as new / mint condition. Extremely pleased and you've made a long-term customer out of me for sure.