Alarm on my instrument panel said there was an engine malfunction. Took it to Vospers St Austell who did a diagnostic test (£57) and said I needed a new instrument cluster. The part alone was £901, and to have it fitted would cost me £1090. This was for a ten year old escort. They offered me 980 trade in. These options were unaffordable. I investigated online and bought a tiny Allen key/screwdriver, removed the instrument panel, sent it off to be repaired and its now working with a lifetime guarantee. All for less than 180 quid. I love my Escort, but I will never ever do business with Vospers