This is a scam. They do not pay. When I emailed about the reward they said it takes 120 days and I will be paid. After 120 days I emailed and they said I was not qualified for the reward. Don't waste time. I think they just collect our personal details to sell. First reply Having investigated this further it looks like the purchase was less than 120 days ago. A reward can take up to 120 days to process. This is because the agency has to approve the transaction. I apologise for the delay. If after 120 days your reward hasn't processed, please contact me again and I can further investigate your case. If you have any other questions or concerns, please let me know, I'd be happy to help. After 120 days Unfortunately, we have an insufficient spend decline reason on our system for you for Viator reward. This is because your purchase has not reached the minimum spend threshold of the reward offer.