I Clicked on the reward link for £90 gift card when booking £650+ through Booking.com for a secret escapes trip and i got an email to say my reward had been activated, and they wanted proof i hadnt cancelled the trip, proof of payment and to wait to claim until i had been on the trip. I looked for the voucher but was told i would have to wait 120 days to claim it, which was in Aug and they sent me an email to say my reward had been activated. When i emailed to say i couldnt claim it, and was told the same story as everyone else, they asked for confirmation of purchase etc etc and then I got a standard "sorry it didn't track, you're not eligible", maybe it was the cookies, or blocked trackers message. The purchase time, date and amount were clear on my screenshots and I used the link they emailed to me. Not sure how they get away with it, and they also take ages to respond. Basically, its pointless booking through this company as they never provide vouchers as promised, its all a con!!! Dont bother!! Copies of emails are attached, so how can a reward be activated and also i have a copy from my account that says its redeemed. I would like a manager to respond to me, as too many people have the same problem, so its your end. Look at all the trusptilot reviews!!!