DO NOT USE THIS COMPANY TO BUILD YOUR WEBSITE!!!!!!! I spent over $5000 to have my website build. It took about 2 months for the website to go live, even after it with live I immediately had an issue with the site. There is no customer support line you can contact if you have an issue, you have to contact your developer and it takes time for them to make any necessary correction. Fast forward to Jan 2023 my website checkout cart does not work, when asked what going on I was told that my "someone tried to play with the payment which left cart feature broken." I don't know who someone is because I am the only one that has access to my website back office. Christopher Adams is his name told me he would have to escalate my issue to the compliance department but it will cost me an additional $1,050 for them to fix the plug-in and that was the suppose discount price because they were asking for more than that at first. I WISH I HAD NEVER RAN ACROSS THIS COMPANY. NOW I HAVE A WEBSITE THATS CREATED AND I CAN NOT FULFILL ANY ORDERS BECAUSE THE CHECKOUT CART DOESN'T WORK. PLEASE I WARN YOU DO NOT AND I REPEAT DO NOT USE THIS COMPANY. THERE OBJECTIVE IS TO SUCK AS MUCH MONEY OUT OF YOU AS THEY POSSIBLE. THEY ALWAYS HAVE SOMETHING THEY ARE TRYING TO SELL YOU. VOX WEB STUDIOS SHAME ON YOU ALL I HAVE NEVER SPENT SO MUCH MONEY ON A WEBSITE THAT I CAN NOT PROFIT FROM. VERY UNPROFESSIONAL OF YOU CHRISTOPHER ADAMS TO TELL ME "YOU DESERVE A THANKS FOR EVERYTHING YOU ARE DOING FOR ME." ITS CALL CUSTOMER SERVICE WHICH IS APART OF YOUR JOB DESCRIPTION. I HONESTLY WISH I COULD REPORT THIS COMPANY AND HAVE THEM SHUT DOWN. I WORK TO HARD AND EARN MY MONEY HONESTLY TO HAVE IT JUST WASTED FROM A WEBSITE I CAN'T USE.
1 year ago
Vox Web Studios has a
4.1
average rating
from
32
reviews
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