If i could give this company 0 stars i would. I ordered an item from their website back on 12/27 of 2023. It is no 2/20/2024 and ive still not received the item. I contacted them a month ago about the lost item & they did an investigation and said they would ship another item and send me a tracking number. Two weeks later i followed up because they never sent a tracking number & they told me they had to complete another investigation. I told them that i filled out the word document for a lost package and an investigation was done already and that they were supposed to ship the item again two weeks prior. The employee offered a gift card and just to reorder the item. I told the employee in email “ I will accept the gift card only if this item can be express delivered for free. If you cannot make that accommodation i will take the refund back on my original payment card” The employee replied “ the gift card will include the delivery fee” I accepted the gift card & find out, it still doesn’t include the delivery fee, no i have not gotten a response from their customer service team. This is the last time i ever order from Vanquish. The worst experience ive ever had from an activewear brand