This company was excellent when it came to helping me when one of my orders was misdirected in the post. My thanks especially to Charlotte who kept me fully informed with up to date information on the whereabouts of the order. Once I was able to confirm the item had not been delivered to my address, Charlotte arranged for a new delivery to be dispatched immediately once she had proof of me not having received my order. Its obvious the company and their customer services department value their customers, I will continue to do business with Vanquish Fitness in the future James - Cumbernauld Glasgow