First of all was the wait time this was due to their computers or something breaking down. nobody bothered to inform the customer. Then they failed the car of a small technicality. This is because their machines were broken and the lot was getting full. This is such terrible service from VTNZ I cant believe that they couldn't inform the people waiting. of the delays or be open and honest all I got was a computerized form from them about 20 minutes after the car had been inspected. Ad photos you cant take photos there as the forbid the use of phones like they have something to hide. Manuaku Branch