Read all the comments and feedback, and this before making up your mind about using this VTNZ for Driving Tests (this was at the Pascoe Street, Annesbrooke, Nelson branch): Our son has gone through 3 driving tests and failed (at this VNTZ/AA). After the first fail, and the second, he paid for extra driving lessons through AA (Nelson)… this driving instructor could not fault him and even spoke to us, saying he was a great driver. The first driving instructor (for the actual test) was good… he explained things to Harlen, was talkative and respectful. This driving instructor even stated that Harlen was a good driver. The next 2 driving tests was taken by a man called Roy. Roy was ill-mannered, grumpy and had an attitude of a stone… made comments to our son even prior to getting in his car that made our son feel deflated. This is not so much about our son failing the test, 3 times!! Yet more about the fairness and intimidation tactics that Roy used, prior and during the actual test. Our son was set up and will be set up to fail every time by Roy. Roy’s boss we found was immature and mocked us, when we tried to speak to them about where our son went wrong, as he was not sure. Our son has his restricted license now… yet it was not at this VTNZ/AA that he got it. The staff/instructors at the other branches were friendly and super nice!! Such a difference!