I brought my daughter into VTNZ silverdale for her restricted driving lesson. Lisa was the tester and found our back left light wasn't working. She said to drive down the road to a garage that wasn't even open, wasting our time. We quickly got back with time to spare and I asked her for a screw driver and checked the light, getting it to work. She then told me after saying I had second to spare that I had gone over the time by a minute and my daughter had failed. I pleaded with her to just take her as it was only a minute, but she wouldn't listen. As I walked to the drivers seat where my daughter was crying, another mother ran up to me and said Lisa has failed her daughter 7 times and that we need to go to Warkworth. This was terrible news to hear and so we decided to book the next driving test up in Warkworth, but changed our minds and the appointment back to Silverdale and thankfully did not get Lisa this time. I think Lisa did not handle the situation well, was uncaring for my daughters already stressful test and having another random mum come up to me and say this was very concerning. My daughter easily passed the follow up test.