BAT FAIL. I wish it was possible to give BAT/Vuse a minus star rating. One would imagine they would get the bare minimum right - a product that actually works. The new pods are beyond dreadful. (I have a theory that they were redesigned to contain LESS FLUID. I'd go as far as saying this is a SCAM) I had to return the last two packs I bought as they were leaking. There is DEFINITELY WAY LESS liquid in the new pods. And the vape now makes a weird bubbling noise. I'm done with BAT/Vuse. I am now using a different brand, with a refillable pod - much more cost efficient, much better fluid - an all round superior experience. PS - very weird that your system won't upload my JPEG image of your faulty product. I have tried 3 times to do this. The error message says "We could not upload one of your files, please try again later or contact support" Really, guys? C'mon. You can't even get that right. Buh Bye.