Doggy company!!!! Signed up for golden subscription, they then split my order in 2 and charged 2 different cards with obviously way more money, one of which I did not authorise. Sounds illegal, doesn`t it?! I sent an email to which I did not get a response and called the phone number provided millions of times but no one picked up... Took me 4 days to be able to chat with an agent via live chat, which had no agent over the weekend even though they claim to have them available 7am - 7pm every day! What a joke! When I called them out on the unauthorised charge they said it was a system error and they will get back to me... Agent was rude and not understanding at all. After this is sorted I shall never order from this company ever again!