I'm a satisfied customer. This is my first time using vapes, having quit smoking 1/5/19. I find that the vapour is satisfying and stops my cravings. It takes a bit to get used to the difference between 'smoke' and 'vapour,' can feel a bit dry at times. My only gripe is that you can't tell when a pod is nearly empty. Some concern that I may be spending more on pods than cigarettes, but then I quickly push this aside when I consider the benefits to my health. I enjoy the fruity flavours, but found that the apple seemed to disappear very quickly when compared to dark cherry. Perhaps I enjoyed it too much? Not a fan of the tobacco and mint flavours that came with the starter kit - or the fact that they are MANDATORY. I've just set up a subscription to benefit from some savings. The pod flavours are not widely available in shops (apart from crisp mint, tobacco and dark cherry). If I could see the level of the 'juice' left in the pod, this would be an easy 5/5 for the epen 3.