Order was placed and acknowledged on 23 June 2021. According to the acknowledgment email 'Standard delivery would be 'on or before Thursday 01/07/21’. Non delivery, with no communication. Complained and pretty useless excuses from customer services that it was a busy time and one bottle out of a much larger order was not in stock. Not a reasonable reason for not delivering a much larger order. Basics of customer satisfaction is not to promise things if too busy, but always keep the customer informed if there is any problem, even if not a believable issue. Latest communication being that wine might be delivered at the end of this week. 9th July? Dreadful service and a joke of customer service.