I visited Waitrose Banbury store in July with my one year old daughter and whilst I was checking out my shopping she alarmingly picked up a bottle of commercial cleaning fluid which had been left by the Waitrose cleaners on the floor without a lid on. She took a swig before I could grab it from her, and we then spent 5 hours in A & E and she was very unwell for 2 weeks following the incident. It was a hugely upsetting and stressful situation for us as a family and Waitrose are refusing to apologise for their negligence or share any details from their alleged safety review following the incident. I have been left completely shocked at the way it has been handled by them, and on this basis would not recommend parents to take young children to the store as it is clearly not a safe environment.